Refund & Return Policy
Effective Date: 3/2/2026
This Refund & Return Policy is issued by GeneralSprayers LLC (“GeneralSprayers,” “we,” “our,” or “us”) and applies to all purchases made through our website.
We strive to ensure customer satisfaction and stand behind the products we supply. Please review the terms below regarding returns and refunds.
Return Eligibility
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Returns are accepted for defective or damaged products only.
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Return requests must be submitted within 14 days of delivery.
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Items must be unused and in original condition unless defective.
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Custom, made-to-order, or special-order items may not be eligible for return.
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Certain manufacturer restrictions may apply depending on the product.
How to Start a Return
To request a return, please contact us at:
Include:
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Your order number
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A description of the issue
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Photos (if applicable)
We will review your request and provide return authorization instructions if approved.
Refunds
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Once the returned item is received and inspected, we will notify you of the approval or denial of your refund.
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Approved refunds will be issued to your original payment method.
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Shipping costs are non-refundable unless the return is due to our error.
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Processing times may vary depending on your payment provider.
Damaged Shipments
If your order arrives damaged, please notify us within 48 hours of delivery and provide photos so we can assist with a claim or replacement.
Policy Updates
GeneralSprayers LLC reserves the right to modify this policy at any time. Updates will be posted on this page with a revised effective date.